Thoughtfully designed amenities for a comfortable & memorable stay
Paid Wi-Fi
USD 15.95 per day
Parking
USD 56 per day
Luggage storage
24-hour services
24-hour reception
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Air conditioning in public areas
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Sundry/Convenience shop
Gift/Newsstand
Coffee shop
Ice machine
Multilingual staff
Smoke detectors
Sports & Fitness
Fitness centre
Fitness studio
Services
Valet parking
Room service
Car hire
Bicycle hire
Laundry
Dry cleaning
Bell staff/Porter
Dining
Paid breakfast
Restaurant
Bar/ Lounge area
Espresso machine
Free breakfast
Buffet breakfast
Business
Business centre
Meeting/ Banquet facilities
Children
Cots
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Ballroom
Garden area
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Sink
Media
Flat-screen TV
Cable/ Satellite television
Free local telephone calls
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
2500 Mason Street,
San Francisco,
California,
United States,
94133,
California
Map view
2500 Mason Street,
San Francisco,
California,
United States,
94133,
California
City landmarks
Harbour
Pier 39
2500 ft
Island
Alcatraz Island
1.5
mi
Monument
Lombard Street
3000 ft
Grant Avenue
Chinatown
1.0
mi
Tower
Coit Tower
3900 ft
Market
Ferry Building
1.4
mi
Cable car ride
2300 ft
Cable Car
Cable Car Museum
5000 ft
Mall
The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square
2800 ft
Mall
Ghirardelli Square
2800 ft
Museum
Exploratorium
1.0
mi
National Park
San Francisco Maritime National Historical Park
2900 ft
Museum
Cartoon Art Museum
2500 ft
Bridge
Golden Gate Bridge
3.6
mi
175 Jefferson St
Ripley s Believe It or Not San Francisco
2300 ft
Museum
Wax Museum at Fisherman's Wharf
2300 ft
Park
Washington Square
2800 ft
Lombard Street at Kearny Street North Beach
Telegraph Hill
2400 ft
Pier 45
SS Jeremiah O'Brien
2200 ft
Gallery
San Francisco Museum of Modern Art
1.6
mi
Broadway at Columbus Avenue
North Beach
4200 ft
Gallery
Fort Mason Center
1.3
mi
Church
Grace Cathedral
1.2
mi
Jefferson st
Crab Sculpture
2300 ft
Park
Pioneer Park
4000 ft
145 Jefferson St
Madame Tussauds
2300 ft
Nearby
Harbour
Fisherman's Wharf
1700 ft
Museum
Mechanical Museum
1400 ft
Aquarium
Aquarium of the Bay
1700 ft
Pier 45 @ Fisherman Wharf
USS Pampanito
1400 ft
Restaurants
Pescatore
300 ft
2455 Mason St
Bistro Boudin
800 ft
160 Jefferson St Second Floor
Boudin Bakery & Cafe
1000 ft
Justin Herman Plaza 4 Embarcadero Ctr
Miyabi Sushi
600 ft
393 Bay St
Fire & Brew
700 ft
77 Jefferson St
Lefty's Grill and Buffet
800 ft
145 Jefferson St Ste 400
San Francisco Chocolate Store
800 ft
145 Jefferson St
Franciscan Crab Restaurant
1100 ft
Pier 43 1/2 Fisherman's Wharf Fishermans Wharf
Gold Dust Lounge
1000 ft
165 Jefferson St
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
8.4/10
Great
Rooms
7.5
Location
7.5
Service
7.0
Dining
5.5
Guest reviews
8.4/10
based on 11 reviews
4/5
based on 440 reviews
8.1
8.1/10 based on 2757 reviews
#82 of 246 hotels in San Francisco based on Tripadvisor
Irene
United States,
April
2024
5.6/10
My stay at the hotel was a mix of positives and negatives. The rooms, despite being minimally designed to suit my Special needs Child, lacked insulation from noise, especially from the upper floors. On the bright side, the room was spacious and came at a significant 60% discount.
Rooms
7.0
The room, though minimalistic, was spacious and catered to my Special needs Child. However, there was a lack of sound insulation from the upper floors, making loud footsteps audible.
Service
5.0
The service during our 3-day, 2-night stay was a mix of experiences. While the room cleaning was consistent, the check-in process was marred by rudeness and inflexibility. Overall, the service was lacking in hospitality.
Location
6.0
The hotel's location is both a pro and a con. Situated in a touristy area of San Francisco, it offers proximity to Pier 39 and the famous attractions like Alcatraz and the Cable Car. However, being near the main entrance and restroom also means dealing with tourist crowds and noise.
Dining
5.0
The dining experience left much to be desired. Despite being described as 'amazing,' the reality was far from it. The breakfast options were extremely limited, certainly not suitable for a family with toddlers. Furthermore, the additional charge of $51 for parking, where the ceiling height posed a risk to certain types of vehicles, was disappointing.
Facilities
6.0
The facilities were adequate but nothing exceptional. Some issues with the parking arrangements and lack of diverse breakfast choices detracted from the overall experience.
Margaret
United Kingdom,
July
2023
8.0/10
I had a pleasant stay at the hotel. The rooms were exceptionally clean and smelled of bleach, making it a comfortable environment. However, the soundproofing could be improved as we could hear our neighbors. The service was excellent, with quick responses to all my queries. The location was fantastic, close to various attractions. The dining experience was mixed, with good quality but at a higher cost. Overall, a great value for the money.
Rooms
8.0
The rooms were clean, and the bed was comfortable. However, poor soundproofing allowed some noise from neighboring rooms.
Service
9.0
The service at the hotel was excellent across all departments – food service, front desk, and housekeeping.
Location
9.0
The hotel's location was fantastic, near Fisherman's Wharf and other key attractions, making it convenient for exploring the city.
Dining
7.0
The dining experience was a bit mixed, with good quality but higher prices than expected.
Facilities
7.0
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